Value Their Feedback
“The customer is always right” is a business mantra that is as old as time (Or at least, as old as companies that listened to what their customers have to say). While it is virtually impossible to give...
View ArticleThe Business of Chatting
Wht ds LOL mean? R u a fan of IM? Wht abt txt? If such language looks alien, then you’re probably not part of the millions of netizens who use Chat or Instant Messenger (IM). You may not even use your...
View ArticleDial-A-Language Coach
Have you ever noticed, while enjoying your favorite movie on cable, that little piece of text on one corner of the screen that offers the option of watching the move in your native language—apart from...
View ArticleSupportive Chat(ter)
Google Talk, Yahoo Messenger, ICQ—if these sound alien to you, then you probably didn’t grow up in the 90s or haven’t gotten in touch with your “tech side”. We’re talking about Instant Messaging...
View ArticleSocialize Via Call Center
A lot of single folks, especially when they reach a certain age, are encouraged to “get out” and meet someone. Going to clubs, being set up on blind dates, even attending charity events are just some...
View ArticleLive Chat for Tech Support? Why Not?
Do you remember the days when programs like ICQ and MIRC were all the rage? We wouldn’t be surprised if you were to admit that you spent hours on end just sitting in front of your computer, chatting...
View ArticleWhy Not Dish Out Customer Tech Service?
Nowadays, gadgets can be considered a dime a dozen. From being a luxury item some thirty years ago, mobile phones and computers have become easily accessible to the everyday Joe. Likewise, customer...
View ArticleValue Their Feedback
“The customer is always right” is a business mantra that is as old as time (Or at least, as old as companies that listened to what […] The post Value Their Feedback appeared first on Customer Support...
View ArticleThe Business of Chatting
Wht ds LOL mean? R u a fan of IM? Wht abt txt? If such language looks alien, then you’re probably not part of the millions […] The post The Business of Chatting appeared first on Customer Support...
View ArticleDial-A-Language Coach
Have you ever noticed, while enjoying your favorite movie on cable, that little piece of text on one corner of the screen that offers the option […] The post Dial-A-Language Coach appeared first on...
View ArticleSupportive Chat(ter)
Google Talk, Yahoo Messenger, ICQ—if these sound alien to you, then you probably didn’t grow up in the 90s or haven’t gotten in touch with your […] The post Supportive Chat(ter) appeared first on...
View ArticleSocialize Via Call Center
A lot of single folks, especially when they reach a certain age, are encouraged to “get out” and meet someone. Going to clubs, being set up […] The post Socialize Via Call Center appeared first on...
View ArticleLive Chat for Tech Support? Why Not?
Do you remember the days when programs like ICQ and MIRC were all the rage? We wouldn’t be surprised if you were to admit that you […] The post Live Chat for Tech Support? Why Not? appeared first on...
View ArticleWhy Not Dish Out Customer Tech Service?
Nowadays, gadgets can be considered a dime a dozen. From being a luxury item some thirty years ago, mobile phones and computers have become easily accessible […] The post Why Not Dish Out Customer Tech...
View ArticleWhat Customer Service Channels Should Your E-Commerce Business Have
Have you ever utilized customer service channels that did not satisfy you? What were your thoughts while using it? What kind of experience did you get […] The post What Customer Service Channels Should...
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